30892: Campaign vetting rejection - Invalid Sample Message - Public URL Shorteners

This error appears when your A2P 10DLC campaign is rejected during vetting because a sample message includes a public URL shortener or an unsecured website URL. For campaign submissions that include shortened links, use only a dedicated, branded short domain that belongs to your business. Public shorteners such as bit.ly or TinyURL can cause the campaign to be rejected.

• A sample message includes a link from a shared public URL shortener instead of a business-owned branded short domain.
• A sample message includes a website URL that is unsecured.
• The URL in the sample message does not clearly identify your business, which increases the risk of rejection during campaign review.

• Remove any shared public shortener links from your sample messages and replace them with a direct business URL or a branded short URL that belongs to your business.
• Update the sample message so every URL is secure and publicly accessible for review.
• If you need shortened links, configure link shortening with your own branded domain through Messaging Services instead of using a free public shortener.
• Review all sample messages before resubmitting the campaign to make sure the links match your business and the campaign you are registering.

• A2P 10DLC overview
• Troubleshooting and rectifying A2P Campaigns
• Link Shortening