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Error 30893

Product: Programmable Messaging

ERROR - 30893

Campaign vetting rejection - Inconsistency between Sample Message and Use-case

The campaign submission has been reviewed and rejected due to inconsistencies between the sample message and the intended use-case of the campaign.

Possible Causes

  • Sample messages are missing, unclear, or their content does not match the campaign's use-case.
  • Invalid content within the sample messages.

Possible Solutions

  • Verify that the sample messages are accurate, detailed, and reflective of the actual messages to be sent under the campaign.
  • Indicate templated fields within sample messages using brackets.
  • At least one of the sample messages should include your business name and opt-out message.
  • Ensure at least two sample messages are provided.
  • Ensure that the use-case and campaign description align with each other.

Once you have made a change to address the issue, please resubmit the campaign for review.

Additional help resources

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