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Error 31901

Product: Programmable Voice

ERROR - 31901

Stream - WebSocket - Connection Timeout

The WebSocket connection request sent by the stream didn't receive any response from the server

Possible Causes

  • WebSocket server is not connected to any network
  • Bad IP address provided in the TwiML URL
  • Intermediate elements (like ngrok) are not routing traffic
  • There is a firewall blocking the traffic

Possible Solutions

  • Verify server connectivity
  • Verify the TwiML URL is correct
  • Verify intermediate elements are routing traffic and firewall are not blocking ports
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