Error 31901

Product: Programmable Voice

ERROR - 31901

Stream - WebSocket - Connection Timeout

The WebSocket connection request sent by the stream didn't receive any response from the server

Possible Causes

• WebSocket server is not connected to any network
• Bad IP address provided in the TwiML URL
• Intermediate elements (like ngrok) are not routing traffic
• There is a firewall blocking the traffic

Possible Solutions

• Verify server connectivity
• Verify the TwiML URL is correct
• Verify intermediate elements are routing traffic and firewall are not blocking ports