Warning 32009
Product: Programmable Voice
Error - 32009
Dialing SIP Endpoint failure - User not registered
There was a failure attempting to Dial the specified SIP Endpoint. The User specified is not registered.
Possible Causes
You tried to Dial a SIP Endpoint that is not currently registered with the corresponding SIP Domain. Please check your TwiML or REST API.
Possible Solutions
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If you are using TwiML Please check that there isn't a typo in <Dial><Sip>username@yoursipdomain.sip.us1.twilio.com</Sip></Dial> and compare against your SIP Endpoint configuration. Make sure the username matches a username in the Credential List used to authenticate the SIP Endpoint with the SIP Domain.
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If you are using the REST API Please check the To field and verify there isn't a typo. Make sure the username matches a username in the Credential List used to authenticate the SIP Endpoint with the SIP Domain.
Troubleshooting
- Prior to dialing, you can verify that your SIP Endpoint has successfully registered in the Console "Registered SIP Endpoints" tab found on the SIP Domains page.