Skip to contentSkip to navigationSkip to topbar
Page toolsOn this pageProducts used
Looking for more inspiration?Visit the
Error
Application error

32206: SIP: Invalid From number (caller ID)

Twilio Elastic SIP Trunking DocumentationSIP Trunking

Description

description page anchor

You attempted to initiate an outbound phone call or message, but the 'From' parameter you supplied was not a valid phone number or alphanumeric sender ID.

Twilio accepts phone numbers in E.164 format (i.e. "+1 format"), 10-digit US and Canadian numbers with any combination of non-digit separators, or Alphanumeric Sender IDs (SMS only) with up to 11 alphanumeric characters [a-zA-Z0-9]. Refer to this page(link takes you to an external page) for acceptable characters.

The number must not be on a do-not-originate (DNO) list, and Alpha Sender IDs may not be generic.

Possible causes

possible-causes page anchor
  • You have supplied a phone number that was not in E.164 format
  • Your From phone number is on a do-not-originate (DNO) list
  • Ensure your number is formatted in E.164 format
  • Ensure that your From number is assigned and not on a do-not-originate (DNO) list.