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Error
Application error

32600: Virtual Agent: Configuration Error

Twilio Voice DocumentationVoice

Description

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This error indicates that your <VirtualAgent> connector configuration is incomplete or invalid. Verify the connectorName you pass to <VirtualAgent> and review any <Config> overrides you send with the request.

Possible causes

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  • The connector configuration is missing required properties.
  • The connector configuration contains invalid properties or values.
  • The connectorName value is empty or does not match the unique name configured for your Dialogflow CX connector instance.
  • A <Config> override is incomplete because it does not include both name and value.
  • A <Config> override uses a setting or value that your connector does not support.
  • Verify that your Dialogflow CX connector is set up correctly, then use that connector's unique name in the <VirtualAgent> connectorName attribute.
  • Review your connector settings in Console and correct any missing or invalid configuration values before you retry the call.
  • If you use <Config>, include both name and value on every entry.
  • Only override supported connector settings, such as language, sentimentAnalysis, voiceName, or welcomeIntent.

Additional resources

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