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Error 32601

Product: Programmable Voice

ERROR - 32601

Virtual Agent: Provider Error

A 32601 Error is an indication that the <VirtualAgent> connector configuration was rejected by the VirtualAgent provider.

Possible Causes

  • Connector configuration contains invalid properties

Possible Solutions

  • Check your <VirtualAgent> connector configuration
  • Check any <Config> elements referenced in TwiML
  • Check the VirtualAgentProviderError included in the webhook to the action url or the Debugger message in Console for further information. For additional assistance, please contact Twilio Support.
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