32605: Virtual Agent: PCI Error

A 32605 Error is an indication that the <VirtualAgent> TwiML contains an invalid or insecure URL in the statusCallback attribute when PCI mode is enabled on your account

• <VirtualAgent> statusCallback attribute contains an invalid URL
• <VirtualAgent> statusCallback attribute does not specify scheme https

• Ensure that the <VirtualAgent> TwiML statusCallback attribute contains a valid URL format with scheme https