Skip to contentSkip to navigationSkip to topbar
Page tools
Useful for sharing or LLM
Accelerate development with AI

On this pageProducts used
Looking for more inspiration?Visit the
Warning
Application error

32711: Voice User-Defined Message: Request to subscription callback URL encountered error

Twilio Voice DocumentationVoice

Description

description page anchor

Twilio received an error response when attempting to send a User-Defined Message event to the UserDefinedMessageSubscription callback URL.

Possible causes

possible-causes page anchor
  • The UserDefinedMessageSubscription callback URL is incorrect.
  • Your endpoint at the UserDefinedMessageSubscription callback URL was not responding or responded with a 400- or 500-level HTTP status code.
  • Make sure that the UserDefinedMessageSubscription callback URL is correct.
  • Make sure that your endpoint at the UserDefinedMessageSubscription callback URL can successfully receive and respond to requests with 200-level HTTP status codes.