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Warning 40001

Product: TaskRouter

WARNING - 40001

Could not parse Assignment Instruction response as JSON. Ensure your JSON is not escaped

Example

Valid JSON (Not Escaped)

{
  "instruction": "call",
  "from": "+15558675309",
  "url": "http://example.com/agent_answer",   
  "status_callback_url":
    "http://example.com/agent_answer_status_callback"
}

Invalid JSON (Escaped)

{\r\n  \"instruction\": \"call\",\r\n  \"from\": \"+15558675309\",\r\n  \"url\": \"http:\/\/example.com\/agent_answer\",   \r\n  \"status_callback_url\":\r\n    \"http:\/\/example.com\/agent_answer_status_callback\"\r\n}

Possible Causes

JSON is escaped

Possible Solutions

Ensure your JSON is not escaped