Rate this page:

Warning 40001

Product: TaskRouter

WARNING - 40001

Could not parse Assignment Instruction response as JSON. Ensure your JSON is not escaped


Valid JSON (Not Escaped)
  "instruction": "call",
  "from": "+15558675309",
  "url": "",   
Invalid JSON (Escaped)
{\r\n  \"instruction\": \"call\",\r\n  \"from\": \"+15558675309\",\r\n  \"url\": \"http:\/\/\/agent_answer\",   \r\n  \"status_callback_url\":\r\n    \"http:\/\/\/agent_answer_status_callback\"\r\n}

Possible Causes

JSON is escaped

Possible Solutions

Ensure your JSON is not escaped

Rate this page:

Thank you for your feedback!

We are always striving to improve our documentation quality, and your feedback is valuable to us. Please select the reason(s) for your feedback or provide additional information about how we can improve:

Sending your feedback...
🎉 Thank you for your feedback!
Something went wrong. Please try again.

Thanks for your feedback!

Refer us and get $10 in 3 simple steps!

Step 1

Get link

Get a free personal referral link here

Step 2

Give $10

Your user signs up and upgrade using link

Step 3

Get $10

1,250 free SMSes
OR 1,000 free voice mins
OR 12,000 chats
OR more