40001: Could not parse Assignment Instruction response as JSON. Ensure your JSON is not escaped

WARNING: 40001

TASKROUTER

WARNING

Description

Example

Valid JSON (Not Escaped)

1{
2  "instruction": "call",
3  "from": "+15558675309",
4  "url": "http://example.com/agent_answer",   
5  "status_callback_url":
6    "http://example.com/agent_answer_status_callback"
7}

Invalid JSON (Escaped)

{\r\n  \"instruction\": \"call\",\r\n  \"from\": \"+15558675309\",\r\n  \"url\": \"http:\/\/example.com\/agent_answer\",   \r\n  \"status_callback_url\":\r\n    \"http:\/\/example.com\/agent_answer_status_callback\"\r\n}

Possible Causes

JSON is escaped

Possible Solutions

Ensure your JSON is not escaped