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Error 40100

Product: TaskRouter

ERROR - 40100


Your Reject instruction does not include a valid activity_sid parameter.

Possible Causes

  • You did not include an activity_sid parameter in your reject instruction.
  • You did include an activity_sid but it was invalid or no longer exists.

Possible Solutions

  • Confirm a valid ActivitySid value is is being passed by your code into the request payload JSON’s activity_sid parameter: { "instruction": "reject", "activity_sid": "WA0123456789abcdef0123456789abcdef" }
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