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Error 40132

Product: TaskRouter

Error - 40132

Missing or Invalid 'from' parameter - Dequeue Instruction

Possible Causes

  • You did not provide a "from" parameter on your 'dequeue' instruction.
  • You provided an invalid format in your "from" field.

Possible Solutions

  • Make certain "from" contains a validated caller ID if you're dialing the PSTN.
  • Make certain "from" contains an acceptable caller field when connecting to client or SIP.

Example

{
    "instruction": "dequeue",
    "to": "client:alice",
    "from": "bob",
    "post_work_activity_sid": "WA0123456789abcdef0123456789abcdef"
}