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Error 40142

Product: TaskRouter

ERROR - 40142

Failed to issue Conference instruction due to missing 'call_sid' or 'outbound_to' properties

Possible Causes

  • The Task was not created via the <Enqueue> verb. (Inbound Voice call)
  • The call_sid property is missing the Task’s attributes. (Inbound Voice call)
  • The outbound_to property is missing in the Task’s attributes. (Outbound Voice call)

Possible Solutions

  • Ensure that the Conference instruction is issued on an <Enqueue> created Task. (Inbound Voice call)
  • Ensure that ‘outbound_to’ property is present in the Task’s attributes. (Outbound Voice call)
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