Error 48024
Product: Frontline
ERROR - 48024
Contact conversation limit exceeded
A Chat conversation could not be created because the Conversations user associated to the given contact is a participant in too many conversations.
Possible Causes
- The Conversations user associated to the given contact attempted to create a conversation over Chat channel and exceeded the Conversations service’s maximum user conversations limit.
Possible Solutions
- If you frequently exceed the user conversations limit for the Frontline Conversations service, you may want to consider raising your user conversations limit.
- Read more about Conversations API user conversations limits in our docs.
- In order to request a limit increase, please contact customer support.
- Close or delete conversations the user is a participant in.