Error 48024

Product: Frontline

ERROR - 48024

Contact conversation limit exceeded

A Chat conversation could not be created because the Conversations user associated to the given contact is a participant in too many conversations.

Possible Causes

• The Conversations user associated to the given contact attempted to create a conversation over Chat channel and exceeded the Conversations service’s maximum user conversations limit.

Possible Solutions

• If you frequently exceed the user conversations limit for the Frontline Conversations service, you may want to consider raising your user conversations limit.
  • Read more about Conversations API user conversations limits in our docs.
  • In order to request a limit increase, please contact customer support.
• Close or delete conversations the user is a participant in.