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Error 48025

Product: Frontline

ERROR - 48025

Outgoing conversation: Invalid contact address

A conversation could not be created because the provided contact address was invalid.

Possible Causes

  • The contact phone number used to initiate a new conversation was invalid.

Possible Solutions

  • Make sure that the contact address returned from the CRM callback is correct and properly formatted in E.164 format, including any channel prefixes if relevant.
    • Check out the docs on CRM callbacks for additional information.
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