Error 48028
Product: Frontline
ERROR - 48028
Outgoing conversation: Unauthorized use of the proxy address
A conversation could not be created because your Twilio account is not authorized to use the provided Twilio proxy address.
Possible Causes
- The outgoing conversation callback returned a Twilio proxy number that was created under a different Twilio account.
Possible Solutions
- Make sure that the
proxy_address
value that is returned from the Outgoing Conversation callback belongs to the Twilio account under which the conversation is being created.- Check out the docs on how to configure your Twilio credentials in the integration service.