Error 50076

Product: Programmable Chat

ERROR - 50076

Webhook failed to execute successfully due to timeout

Webhook's response isn't received in 5 seconds Programmable Chat: Webhook failed to execute successfully due to timeout

Possible Causes

• Application side processing is exceeding 5 seconds.
• Some network blips might cause delay in returning the response to chat

Possible Solutions

• Make sure that webhook processing time is less than 5 seconds
• Make webhook processing asynchronous on the app side and return response immediately