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Error 50076

Product: Programmable Chat

ERROR - 50076

Webhook failed to execute successfully due to timeout

Webhook's response isn't received in 5 seconds Programmable Chat: Webhook failed to execute successfully due to timeout

Possible Causes

  • Application side processing is exceeding 5 seconds.
  • Some network blips might cause delay in returning the response to chat

Possible Solutions

  • Make sure that webhook processing time is less than 5 seconds
  • Make webhook processing asynchronous on the app side and return response immediately
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