Error 50385
Product: Programmable Chat
ERROR - 50385
Conversations are disabled in this region
Conversations API is not supported in this Twilio region Conversations features do not function in the region you've selected. The API will return this error to indicate that, preventing further activity.
Possible Causes
- You may be using a Programmable Chat service that in the ie1 region (at chat.ie1.twilio.com). While Conversations is backwards compatible with Chat in other respects, the product presently works only in the default region (US East).
- You may have inadvertently specified a region (other than the default) in your Conversations SDKs.
Possible Solutions
If you need access to Conversations hosted in a Twilio datacenter outside the US, send us a note at help@twilio.com so we can prioritize it accordingly. In the meantime, use the default Twilio URLs (e.g. conversations.twilio.com).