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Error 50417

Product: Programmable Chat

Error - 50417

Conversations: Participants limit exceeded

The total number of participants in this conversation exceeds the limit.

Possible Causes

  • You are trying to add more native Programmable Chat participants than allowed in this conversation. Maximum number of conversation participants is 100 by default, can be increased to 1000 programmatically.

Possible Solutions

  • Increase the maximum limit by using Developer Console or REST API. Up to 1000 participants are supported.
  • Retrieve a list of current participants in this conversation and remove the ones that are no longer required.
  • Consider reusing participant identity across multiple clients, if user behavior is similar and data may be shared.
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