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Error 50433

Product: Programmable Chat

Error - 50433

Conversations: Participant already exists

The requested Chat participant is already mapped to a conversation.

Possible Causes

  • You are attempting to add a Programmable Chat participant to a conversation that already has another participant with the same identity.

Possible Solutions

  • Retrieve a list of existing participants in this conversation and remove the one with the same identity using REST API.
  • Perhaps it's not an issue, and we can continue as-is. Instead of adding a new participant, reuse the existing one, potentially update its attributes if necessary.
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