Menu

Expand
Rate this page:

Error 53405

Product: Programmable Video

ERROR - 53405

Media connection failed or Media activity ceased

Raised by the Client or Server whenever a media connection fails or raised by the Client whenever it detects that media has stopped flowing.

Possible Causes

  • The Client was unable to establish a media connection.
  • A media connection which was active failed liveliness checks.
  • The flow of media on the connection has ceased.
  • The Participant declined permission to use the local network in a Peer to Peer Room.

Possible Solutions

  • If the problem persists in a Group Room, try connecting to another region.
  • Check your Client's network connectivity.
  • Ensure that Network Traversal Service is enabled for your Configuration Profile and/or Room.
  • If you've provided custom ICE Servers then ensure that the URLs and credentials are valid.
  • Select LocalNetworkPrivacyPolicy.blockAll on iOS 14+ unless you have permission to use the local network.
Rate this page:

Thank you for your feedback!

We are always striving to improve our documentation quality, and your feedback is valuable to us. How could this documentation serve you better?

Sending your feedback...
🎉 Thank you for your feedback!
Something went wrong. Please try again.

Thanks for your feedback!

Refer us and get $10 in 3 simple steps!

Step 1

Get link

Get a free personal referral link here

Step 2

Give $10

Your user signs up and upgrade using link

Step 3

Get $10

1,250 free SMSes
OR 1,000 free voice mins
OR 12,000 chats
OR more