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Error 60310

Product: Verify

ERROR - 60310

Factor verification attempts reached

The maximum number of verification attempts for a Factor has been reached.

Max. Number of attempts for a TOTP Factor: 5.

HTTP status: 429

Possible Causes

Too many incorrect TOTP codes have been provided in the AuthPayload

Possible Solutions

  • Create a new Factor and verify that one..
  • For a TOTP Factor, ask the user to provide the correct TOTP code or create a new Factor if they are unable to generate the correct codes for the Factor they are verifying.
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