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The SMS message was sent using a brandless template.



WARNING: 60333

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VERIFY
WARNING

The SMS message was sent using a brandless template, instead of the template that you configured, which contains a friendly name (brand).

Possible Causes

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Due to mobile carrier regulations, Verify needs to remove the friendly name from the message body. This is due to compliance, and our best-effort to ensure delivery of your OTP to certain restricted destinations.

Configure a dedicated Sender ID or phone number to send messages, instead of using a shared one.

To learn more, see Why was my friendly name not included in the Verify SMS?(link takes you to an external page)

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