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Warning 60333

Product: Verify

WARNING - 60333

The SMS message was sent using a brandless template.

The SMS message was sent using a brandless template, instead of the template that you configured, which contains a friendly name (brand).

Possible Causes

Due to mobile carrier regulations, Verify needs to remove the friendly name from the message body. This is due to compliance, and our best-effort to ensure delivery of your OTP to certain restricted destinations.

Possible Solutions

Configure a dedicated Sender ID or phone number to send messages, instead of using a shared one.

To learn more, see Why was my friendly name not included in the Verify SMS?

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