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SNA Downstream Error



ERROR: 60511

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VERIFY
ERROR

SNA Downstream Error

Possible Causes

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The Verification request was received but failed during processing due to a downstream error during the Silent Network Auth process. This can happen when the carrier was expecting a missing header, the phone number was invalid, the SNA URL was invoked on a carrier that does not support HTTPS, or there is an invalid redirect.

Retry Verification using a channel other than Silent Network Auth for this end user.


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