Error 60614

Product: Lookup

ERROR - 60614

Lookup Request Must Be Completed in Different Twilio Region

Possible Causes

The request was received but failed due to the Lookup request not being supported by the selected Twilio Region due to data residency requirements. This can happen when a request for an EU or GB phone number is made outside of the IE1 Region. Learn more at Twilio Regions and Using Lookup with Twilio Regions.

Possible Solutions

• Confirm that the request is selecting the expected Region.
• Confirm that the request is using an API key generated for the expected Region.