60711: Business status does not allow updates

This error occurs when you send a POST request to update a Business Profile that is in a non-editable status such as Pending Verification or Verified. Once a Customer Profile is in review or approved, you cannot edit it.

• You sent a POST request to update a business that is in Pending Verification or Verified status.
• The profile has already been submitted for review and moved to In Review. Profiles in review cannot be edited.
• The profile has already been approved. Approved profiles cannot be edited.

• Confirm the current Customer Profile status before you send the update request. Customer Profile API status values include draft, pending-review, in-review, twilio-rejected, and twilio-approved.
• Send updates while the profile is still editable. If the profile is twilio-rejected, correct the rejected information and resubmit it for review.
• If you need to change a business that is pending verification or verified, dismiss its current status to move it back to Draft, then send the POST update again. Dismissal is only allowed when the business is in Pending Verification or Verified status.

• Trust Hub
• CustomerProfile Resource
• Console: Create a Primary Customer Profile