60723: Brand status does not allow updates

You see this warning when you send a POST request to update a brand that is not in an editable state. A brand in Pending Verification or Verified must be dismissed back to Draft before you update it. If you are correcting a failed registration, update the associated Customer Profile or Trust Bundle data first, then resubmit the brand.

• You sent a POST request to update a brand whose current status is Pending Verification or Verified.
• You attempted to update the brand before retrieving it and confirming its current status.
• The data that needs to be corrected is stored in the associated Customer Profile or Trust Bundle, so submitting another brand update without fixing that data will not succeed.

• Retrieve the BrandRegistration resource first and check its current status.
• If the brand is in Pending Verification or Verified and you need to change its information, dismiss the brand so its status returns to Draft, then submit the update again.
• If the brand previously failed verification, correct the underlying business data in the associated Customer Profile or Trust Bundle before you resubmit the brand.
• Limit self-service resubmissions to the allowed number of brand updates. If you have already used those updates, contact Twilio Support for help with the next step.

• A2P 10DLC BrandRegistrations resource
• Troubleshooting A2P 10DLC Standard and LVS Brands
• Trust Hub