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Channel could not find To address

ERROR: 63003

error-63003 page anchor

You have tried to send a message to a To address that is inactive or invalid.

Possible Causes

possible-causes page anchor
  • The To address is no invalid or longer belongs to a mobile user
  • The To address was entered or formatted incorrectly
  • Ensure you have provided the correct To address for the user you are trying to reach
  • Ensure that the To address is still active

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