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Error 63007

Product: Programmable SMS

Twilio could not find a Channel with the From address

Possible Causes

  • Sending a message using a From address that is not associated with any Channel or WhatsApp installation.
  • Sending a message using a From address for a Channel that is pending approval.

Resolution

  • See here for supported formats of Channel endpoint addresses.
  • To send messages using WhatsApp, the From address should be whatsapp:<sandbox phone number> or whatsapp:<your twilio number>. This can be found on the WhatsApp sandbox page or WhatsApp numbers page
  • If you are using the WhatsApp sandbox, ensure that you have activated the Twilio Sandbox for WhatsApp. This can be found on the WhatsApp sandbox page.
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