Skip to contentSkip to navigationSkip to topbar
Rate this Page:

Template disabled



ERROR: 63042

error-63042 page anchor
PROGRAMMABLE MESSAGING
ERROR

WhatsApp has reported that the template has been permanently disabled due to recurring negative feedback from customers. Message templates with this status cannot be sent to customers. For the most updated guidelines, please view WhatsApp's documentation: https://developers.facebook.com/docs/whatsapp/message-templates/guidelines/#template-pausing(link takes you to an external page).

Possible Causes

possible-causes page anchor

Negative customer feedback (i.e. multiple customers reporting messages or blocking number)

  • Use a different template
  • Create a new template

Rate this Page: