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Error 63051

Product: Programmable Messaging

ERROR - 63051

WhatsApp Business Account is Locked

Twilio cannot send the message because WhatsApp has locked the WhatsApp Business Account that contains this Sender due to an integrity policy violation

Possible Causes

Violating the WhatsApp Terms of Service or Commerce Policy

Possible Solutions

If you believe this is in error, please open a support ticket for us to appeal to WhatsApp on your behalf.

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