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Warning 81020

Product: Studio

WARNING - 81020

Unsupported Trigger Type

An error occurred when Studio tried to run a widget that is not supported for the trigger type.

Possible Causes

  • Flow was triggered by an incoming event that isn't supported for this widget

Possible Solutions

  • Flow should be updated to use only the supported trigger types for this widget
  • For Send To Flex widget, only incoming call and incoming chat are supported
  • For Autopilot widget, only incoming message and incoming call triggers are supported.
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