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Warning 94403

WARNING - 94403

Transcriptions: Invalid encryption credentials

Public key credentials to encrypt transcription results are invalid. Twilio will attempt operation again shortly.

Possible Causes

  • Public key specified in Transcription Settings is not found in Twilio Credentials Storage
  • Public key defined in credentials resource is invalid and can’t be used to encrypt transcription files
  • Public key defined in credentials resource is expired and can’t be used to encrypt transcription files

Possible Solutions

  • Ensure public key is correct in credentials resource
  • Set a different public key that can be used to encrypt transcription results or disable encryption
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