Virtual SMS enables you to send and recieve SMS text messages over the internet without having to use a physical phone. This is especially useful when you want to use software to communicate with telephone networks that would be impossible on a physical phone, e.g. Uber notifying a customer that their car is outside or to have local phone numbers in different countries.
Virtual SMS enables you to use local virtual phone numbers to send messages, enabling recipients to reply to you without incurring international charges.
There are two main ways to send Virtual SMS text messages:
Sending SMS text messages via software is the new normal for companies to get hold of their customers. SMS has 5x the open rate of email and much greater reach than apps so Virtual SMS is used for things like: