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Mobile Identity APIs


Twilio Mobile Identity APIs help you improve customer experience, reduce friction, and improve security across your customer journeys. The two products are Silent Network Auth, which verifies mobile number possession, and Identity Match, which validates a user's name, address, and phone number.

These global, privacy-by-design APIs provide deterministic signals of potentially fraudulent activity while saving engineering resources. You don't need to update your integration as data privacy regulations change between countries, create different output logic per country, or build separate compliance handling for your data privacy officers.


Silent Network Auth

silent-network-auth page anchor

Twilio Silent Network Auth will protect you against account takeovers (ATOs) that target your customer's phone number by streamlining your methods for verifying mobile number possession. Instead of sending one-time passcodes (OTPs) that can be stolen or forcing users to implement complicated app-based solutions, Twilio Silent Network Auth will verify mobile number possession directly on the device by using its built-in connectivity to the mobile operators' wireless network.

Silent network authentication flow showing login, network verification, and security risks of OTP theft.

Twilio Identity Match will allow you to prevent bots or people from signing up to your service with synthetic or stolen information. Twilio Identity Match will verify a user's name, address, and phone number. The data passed to us will be validated by a carrier or authoritative source for accuracy, enabling a 2-factor ID verification.

Twilio Identity Match offers a low cost, preliminary measure for screening out dubious customer accounts.

Identity verification using name, address, and mobile possession.
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What's Next?

Please choose one of the products above to get started using the API, or read more about our Platform and Integration requirements.