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Mail merge


Marketing. A process that generates customized email messages from a generic template and store of contact data.

  • The original document, or template, contains static text with placeholders for substitutions for data like names, addresses, emails, or other unique information.
  • Most data that populates these placeholders comes from a database, spreadsheet, or CSV file.
  • The column headings in a spreadsheet or field names in a database map to the template's placeholder labels.
  • During the merge, the process replaces placeholders with the data from a database record or row and creates a customized email.

Mail merges can also create customized letters and documents using a word processor and spreadsheet.


Mail merge functionality with Twilio SendGrid

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To replicate this functionality in Twilio SendGrid, use the SMTP API.