Spam report
Reputation. A feedback mechanism that identifies electronic messages as abusing the transmission medium and reports them to an authority for remediation.
(information)
Report Spam when discovered
If you discover that a Twilio customer sent spam, report it to Twilio. Twilio bans their account immediately.
US recipients can also file a report with the US Federal Trade Commission.
In an email context, a recipient may report a spam email message in one of a few ways:
- Clicking a Report as Spam button
- Moving the spam to a spam folder
- Adding it to a spam filter
If a recipient reports you for sending them spam, remove them from your contact list. To prevent any loss in your email reputation, most email service providers (ESP) do so on your behalf.
(information)
Email design tip
Make the unsubscribe button more prominent than the report spam button.