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Error
Twilio error

11020: Call reason must not contain a web link

Twilio Voice DocumentationVoice

Description

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The call reason submitted in the registration includes a web link, which is not permitted.

Possible causes

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  • The call reason contains a URL or web link.
  • Review and update the call reason to remove any web links.
  • Ensure the call reason accurately reflects the purpose of the call and aligns with the declared use case.
  • Resubmit the registration for re-verification.

Additional resources

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