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Error
Twilio error

11022: Brand Verification — No Customer Response

Twilio Voice DocumentationVoice

Description

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The authorized contact did not respond to the verification email requesting confirmation of brand details and Letter of Authorization (LOA).

Possible causes

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  • The verification email may have been routed to spam, the brand contact email on the submission may be incorrect or no longer active.
  • Verify that the authorized contact email on the registration is correct, active, and monitored by the authorized contact. Check spam and junk folders for the verification email.

Additional resources

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