16102: Voice Recording: Unavailable because recording is silent
VOICE
WARNING
Twilio does not store a recording when the audio is silent and your account is set to automatically delete silent recordings. In that case, the recording is marked as absent and is unavailable for access.
- The recording contained only silence.
- Silent recordings are configured to be automatically deleted on your account.
- Contact Twilio Support to change the silent-recording deletion setting if you need to retain silent recordings.
- If you do not need to keep silent recordings, no action is required.