Skip to contentSkip to navigationSkip to topbar
Twilio Docs
Page tools
On this pageProducts used
Looking for more inspiration?Visit the
Error
Application error

18059: Missing/Invalid Photo ID

Twilio Phone Numbers DocumentationPhone Numbers

Description

description page anchor

An Authorized Representative's government-issued photo ID document missing or invalid.

Possible causes

possible-causes page anchor
  • Missing government-issued photo ID
  • Invalid Photo ID (ex: expired or incorrect name)

Possible solutions

possible-solutions page anchor

Ensure the dates are current and the information on the Photo ID matches the Authorized Individual's information and resubmit with a valid government-issued Photo ID.