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Error
Application error

18059: Missing/Invalid Photo ID

Twilio Phone Numbers DocumentationPhone Numbers

Description

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An Authorized Representative's government-issued photo ID document missing or invalid.

Possible causes

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  • Missing government-issued photo ID
  • Invalid Photo ID (ex: expired or incorrect name)

Possible solutions

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Ensure the dates are current and the information on the Photo ID matches the Authorized Individual's information and resubmit with a valid government-issued Photo ID.