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19011: Contact update failed: invalid JSON or non-updatable field


ERROR: 19011

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MESSAGING, GENERAL USAGE
ERROR

This error occurs when your contact update request contains invalid JSON or includes fields that this endpoint does not allow you to update. Update only first_name, middle_name, last_name, legal_name, preferred_name, unique_customer_provided_id, or custom_fields.

Possible causes

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  • The request body is not valid JSON.
  • The request includes one or more fields other than first_name, middle_name, last_name, legal_name, preferred_name, unique_customer_provided_id, or custom_fields.
  • The request mixes supported update fields with unsupported fields in the same payload.
  • Validate the request body and send well-formed JSON.
  • Remove any unsupported fields from the update request.
  • Limit contact updates to first_name, middle_name, last_name, legal_name, preferred_name, unique_customer_provided_id, and custom_fields.
  • Retry the request after you correct the payload.

Additional resources

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