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19012: When updating a contact at least one field should be updated


ERROR: 19012

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API
ERROR

This error occurs when your contact update request does not include any supported field changes. Send at least one supported update field such as first_name, middle_name, last_name, legal_name, preferred_name, unique_customer_provided_id, or custom_fields.

Possible causes

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  • The request body is empty, or it does not include any contact fields to update.
  • The payload omits all fields that this endpoint allows you to update, which are first_name, middle_name, last_name, legal_name, preferred_name, unique_customer_provided_id, and custom_fields.
  • The request includes only unsupported fields, so Twilio does not receive any valid contact updates.
  • Add at least one supported update field before you retry the request. You can update first_name, middle_name, last_name, legal_name, preferred_name, unique_customer_provided_id, or custom_fields.
  • Remove unsupported fields from the payload and resend only fields that this endpoint accepts for contact updates.
  • Validate the request body before you send it so the payload is well formed and includes at least one supported field to update.
  • Retry the request after you correct the payload.

Additional resources

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