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Error 21408

Product: Programmable SMS

ERROR - 21408

Permission to send an SMS has not been enabled for the region indicated by the 'To' number

You have attempted to send an SMS to a region that has not been enabled in your account's Messaging Geo-Permissions settings. These settings exist to help you ensure you only send SMS to the countries or regions you operate in, and avoid unexpected charges.

Possible Causes

  • You have attempted to send an SMS to a region that has not been enabled in your account's Geo-Permissions settings.

Possible Solutions

If you wish to send messages to this region, please enable the relevant permissions on your account using the Messaging Geographic Permissions page.

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