Error 21646

Product: Phone Numbers

ERROR - 21646

Supporting Document is not eligible for deletion

The Supporting Document is in a non-deletable status and is not eligible to be deleted until the Supporting Document transitions to a deletable status.

Possible Causes

The Supporting Document is in a non-deletable status (PENDING_REVIEW).

Possible Solutions

Wait for the Supporting Document to transition to a deletable status (DRAFT, TWILIO_REJECTED, TWILIO_APPROVED). If your Supporting Document is idle for more than 3 business days, please reach out to Twilio Support through the Console or Help Center.