21665: Invalid 'FallbackFrom' sender
MESSAGING
ERROR
The FallbackFrom parameter must be a valid SMS or MMS sender. Use a Twilio phone number in E.164 format, an alphanumeric sender ID, or a short code that belongs to the Account SID creating the message. FallbackFrom is used only for RCS fallback with a MessagingServiceSid.
FallbackFromcontains a phone number that isn't inE.164format, such as15105550100instead of+15105550100.FallbackFromcontains unsupported phone number formatting, such as spaces or parentheses.FallbackFromcontains a phone number, alphanumeric sender ID, or short code that isn't hosted within Twilio or doesn't belong to the same Account SID that is creating the message.FallbackFromuses an RCS sender value such asrcs:sender_idinstead of an SMS or MMS sender.
- Pass a valid SMS or MMS sender in
FallbackFrom. Use a Twilio phone number inE.164format, an alphanumeric sender ID, or a short code. - Remove extra formatting characters from phone numbers before sending the request.
- Use a sender that belongs to the same Account SID that is creating the message. The sender doesn't need to be in the Messaging Service sender pool.
- Do not pass an RCS sender in
FallbackFrom. Let the Messaging Service select the RCS sender automatically and useFallbackFromonly for the SMS or MMS fallback sender.