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21667: 'FallbackFrom' requires the Messaging Service to have an RCS Sender


ERROR: 21667

error-21667 page anchor
MESSAGING
ERROR

FallbackFrom requires the Messaging Service to have at least one RCS Sender in its sender pool. FallbackFrom identifies the SMS or MMS sender that Twilio uses if RCS delivery fails.

Possible causes

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  • The Messaging Service referenced by MessagingServiceSid has no RCS Sender in its sender pool.
  • An incorrect MessagingServiceSid was provided (e.g., a Messaging Service configured for SMS-only use).
  • The RCS Sender was removed from the Messaging Service sender pool after the integration was set up.