21729: Cannot perform operation on suspended campaign

The requested operation is blocked because the campaign is in a suspended state. Suspended campaigns cannot be used to send messages, and self-service deletion or number changes are unavailable until the suspension is lifted.

• The campaign was suspended after a messaging policy or compliance violation, including issues such as campaign-to-traffic mismatch, spam, phishing, or other related violations.
• The associated Brand is suspended, which can also place the campaign into a suspended state.

• Check the campaign status and associated Brand status in Messaging > Regulatory Compliance > Campaigns and Brands to confirm whether the campaign or Brand is suspended.
• Review the suspension reason and resolve the underlying compliance or policy issue before retrying the operation.
• If the campaign is suspended, do not try to delete it or change its numbers through self-service until the suspension is lifted.
• Contact Twilio Support for the suspension details and next steps.

• Troubleshooting and rectifying Campaigns