Skip to contentSkip to navigationSkip to topbar
On this page

21738: Brand Registration Failure: 2FA Email Undeliverable



ERROR: 21738

error-21738 page anchor
PROGRAMMABLE SMS
ERROR

The verification email sent to the brand contact could not be delivered. This prevents completion of the 2FA verification step.

Possible Causes

possible-causes page anchor

The recipient's email server rejected the message, or the email address is invalid or misspelled.

Verify that the brand contact email is active, valid, and capable of receiving external email. Update the email if necessary.